If you have a paid-up subscription started via the app but your account is still basic or you lost login details for your Pro account you need to use the restore purchase option.
- Open the App;
- Close the page with subscription plans if needed (press 'X' in the upper left corner);
- Open the 'Profile' tab;
- Tap the 'Restore purchase' button at the very bottom of the page.
For any assistance, please contact us at firstname.lastname@example.org