If you subscribed using mobile app:
- iOS app. You can cancel from your iTunes account. Please, follow the steps provided by Apple Support https://support.apple.com/en-us/HT202039
- Android app. You can cancel from your Google Play account. Please, follow the steps provided by Google Support https://support.google.com/googleplay/answer/2476088?hl=en
Please note: Deleting your Musescore account or the App itself will not cancel your Musescore subscription with Apple or Google.
As all payments are handled by Apple and Google, refund requests should be sent directly to Apple or Google Support:
If you subscribed on our website: https://help.musescore.com/hc/en-us/articles/209540009